Career Protocol Development
Course Overview
What is This Course About?
- Each one of the seven dynamic topics is designed to maximize the development capacity of the participant.
- The course helps prepare individuals today for challenges they will meet tomorrow.
- This online self-paced course allows the ease of individualized instruction.
- Printable Certificate upon course completion
- There are seven topics from which to choose
What Will You Learn?
- Motivation to Project a Professional Image
- How to Improve Your Professional Presence
- Maximize Your Employees' Business Etiquette and Create a Better Work Environment
- Reinforce Your Dining Etiquette Skills
- Improve-Self Esteem and Personal Worth
Who is the Course for?
- If you are a career person, college student, or young adult just starting out, this Career Development Protocol Course will benefit you.
Why Take the Course?
- Build Personal Impact and Grain Professional Credibility
- Increase earning potential and hiring
- Develop Greater Self-Confidence
- Expand your knowledge base
- Improve Customer Perception
- Experience new ideas and solidify knowledge
Syllabus
Register for the 7-Part Series
Dressing For Success
Are your employees dressing in a way that best represents the company's image? Many business professionals are not able to distinguish the difference between business/casual and casual dress and, therefore, look as though they are dressed for a weekend outing instead of conducting business for the company. This job "related" risk can be the downfall of employees that prevents them from reaching their "next level" potential and can also speak volumes about your company.
It is critical that everyone in the workplace understands the workplace dress code. This understanding establishes a universal dress code for "Business Casual" dress policies, as well as guidelines and limitations. The Image Development Place can assist you in establishing the appropriate business style to represent your company's image.
Each time your employee passes out a business card makes a presentation, or appears in public as a representative for your company, he or she is advertising your image. Just as strategies are created to accomplish your bottom line, it is also necessary to make an impact with a professional presence. The impact often contributes to your company's bottom line. Image impact can take the place of a thousand words, and impressions are lasting.
Topics:
- How to create a professional image
- How to use wardrobe to make a good first impression
- How to recognize your best style of clothing
- How to capture and focus the attention of the observer
- How to distinguish between business/casual and casual attire
- How to determine appropriate vs. inappropriate attire
- How to become an expert at selecting the right attire
- How to make power statements with your wardrobe
- Why Image is Important
- The best color choices for your wardrobe
- Identifying wardrobe personalities
- Choosing the best style of clothing for your body type
- What is professional attire?
- Selecting the right accessories
- Taking Inventory to determine your wardrobe needs
Business Etiquette
Sometimes, clients are lost simply because we do not present the right business image. Mistakes and bad manners are lasting impressions that today's businesses cannot afford to make. Our business etiquette training iterates the importance of professional courtesies and mutual respect. Â As you develop a culture of respect in your organization among your employees, it will soon be noticed and reciprocated by your clients.
Topics:
- Responding to introductions
- Introducing yourself and others
- Do's and Don'ts in today's business world
- Clients in your office
- Mastering the handshake
- Business Card protocol
- Eye Contact
- Meeting persons with disabilities
- How to remember names
- Business attire
- Business accessories
- How to make an entrance and mix and mingle
- Non-Verbal communications
- Corporate meeting protocol
- Telephone manners
- E-Mail etiquette
- Cubicle Etiquette
- Meeting Etiquette
- Importance of building business relationships
- The importance of first impressions in the business world
- Why business savvy etiquette
- The importance of ATTITUDE
- Small talk in the business world
Dining Etiquette
Whether at a formal dinner or a catered buffet in the company's boardroom, professionals return to the table to make their final decisions about business. This is the time when professional etiquette can make or break your contract. The bottom line often goes beyond expertise with numbers or written data and sometimes hinges simply on good manners. Â Manners are a reflection of you and your company and are always noticed, even in the most informal atmospheres.
Uncertainty arises among executives and their employees about how to conduct themselves at the dinner table. Having good dining manners can give you the confidence you need to overcome your fear of "not knowing." When you are more confident that you will not make mistakes, you are better able to concentrate on business. The Image Development Place can provide your company's employees with the business tool "Dining Etiquette," allowing you to make a good social impression.
Topics:
- Choosing the right restaurant
- Dining attire
- Reservations
- Handling late arrivals
- Seating preferences
- Table manners
- The place setting
- Use of glassware
- Use of flatware
- Handling finger foods
- Handling undesired foods
- Handling table accidents
- Tips on tipping
- Your Posture at the table
- American & European style of eating
- Handling the napkin
- Dining Do's & Don'ts
- The check
- Breaking the ice
- Use of the napkin before, during, and after the meal
Communication Skills
Since the customer on the other end of the phone cannot be seen, the business owner's task is to establish a verbal rapport that is accommodating and mentally friendly enough to say, "Let's Do Business." Errors that can harm your company's finances include being impolite and lacking in efficient communication skills. Making a solid first impression each time is crucial!
Topics:
- Cellular phone etiquette
- Master the art of handshakes
- Introduce yourself and others with confidence and flair
- Do's and Don'ts in today's business world
- Clients in your office
- Business Card protocol
- How to mix and mingle like a pro at business events
- Corporate meeting protocol
- Phone manners… you represent your company
- E-Mail Etiquette
- Cellular phone Etiquette
- Cubicle Etiquette
- Meeting Etiquette
- Importance of building business relationships
- The importance of first impressions in the business world
- Why business savvy etiquette
- The importance of ATTITUDE
- Words, body language, and tonality
- Forms of address
First Impressions and Body Language
This course is designed to help people make a good first impression through nonverbal communication. First impressions last a lifetime. People are first judged based on their physical appearance, such as their clothing and body language, and then on their ability to communicate. Furthermore, decisions are made based on personality and social and business etiquette.
As a result, because we may not always have the opportunity to express our strengths and abilities verbally, our appearance must speak for us. The communication process begins with eye contact, and special attention is frequently paid to body language and wardrobe details. Observers make snap judgments about you from head to toe and pass those impressions on to others. It is critical that the first impression is positive.
When making first impressions, how you act is equally important. Body language, handshake, posture, poise, facial expressions, and even listening skills all play important roles in conveying information about you. Don't underestimate the importance of making a good first impression. People make incredible assumptions about your professional credibility and potential performance based on your first meeting appearance. A bad first impression is extremely difficult to overcome, regardless of your knowledge or skills.
It is critical that the first impression is positive.
Topics:
- The impact of first impressions
- Posture awareness
- Visual presentation for men
- Visual Presentation/Poise for women
- Appearance: How to Dress
- Handshakes and introductions
- Grooming
- Professional image tips
- Body language & nonverbal communication
- Attitude
Interviewing Techniques
Getting an interview is one of the first steps in finding work. Whether you've had many interviews or your first is on the horizon, it's critical to have the right tools for getting interviews and getting the job offers you want. The confidence you gain from interview preparation will help you present a qualified image and answer difficult interview questions.
Topics:
- How to negotiate the salary
- Types of interviews
- Making a good impression
- Preparation for the interview
- Dressing for the interview for women
- Dressing for the interview for men
- Interview do's and don'ts
- How to ask for the job
- Questions to ask
- Master the art of the handshake
- References
- Reasons for rejections
- Job fair protocols
- After the interview
- Before the interview
- A winning attitude
- Interviewing over lunch
Presentation Skills
It is normal to feel nervous when giving a presentation in front of an audience. It is, however, unacceptable to allow it to show. Speaking too quickly, too slowly, appearing nervous, or using too many hand gestures can all be detrimental to your presentation and make it "unbelievable!" A few presentation techniques can provide you and your audience with confidence.
Topics:
- Plan your presentation
- New methods of delivery
- Preparing your presentation well
- Presentation visual aids
- Seven basic tips for a great presentation
- How to reduce anxiety
- How to direct your audience's attention
- Guidelines for presentation content
- The use of computer technology for presentations
- Energizing your presentation delivery
- How to maintain your cool
- Getting the audience involved
- Determining what type of presenter you are
- The checklist that helps you avoid anxiety
- Dealing with a hostile participant
Exams
Exam
To earn your Career Protocol Development certificate, you must pass the class/course exam. You can take the Career Protocol Development exam online.
When you have completed this class/course, you will be ready to start getting ready for the Career Protocol Development exam.
Before taking your exam, it will be a good idea to make sure that your device meets the technical requirements. Confirm that your computer is suitable for your webcam, microphone, and internet connection.
FAQs
What is Career Protocol Development?
- Career development is the support provided by an organization to employee professional growth or the choice of an individual to invest in his own growth and professional development toward the movement of a new position or project within the organization. This support often includes coaching, technical and/or soft skills development, networking, and career patching.
Who is The Image Development Place?
- A premier Image Development Organization providing Career Protocol Development/Image Development for Men and Women, Etiquette training for Youth and Teens, and Professional Modeling Training for females and males. We have provided services to Fortune 500 companies, school districts, social clubs, and non-profit organizations for 30+ years in physical locations and now offer Programs online.
How Long Has The Image Development Place Been in Business?
- 30+ Years
Has There Been Another Company Affiliated With The Image Development Place?
- Fashion Affairs Image Development and Modeling Academy is the parent company from which The Image Development Place evolved to provide training services to a wider base of clients.
In What Countries Are the Career Protocol Development Classes/Courses Offered?
- All Countries
How Can the Class/Course Benefit for Adults?
- Build Personal Impact…and Grain Professional Credibility
- Develop Greater Self-Confidence
- Expand your knowledge base
- Experience new ideas and solidify knowledge
Are Certificates of Completion Offered?
- Yes
Testimonials
What Our Clients Say About Us
"I don't feel embarrassed at company luncheons anymore."
"The course is interactive and very motivating."
"Since each individual is unique requiring individualized attention, our sessions are tailored to fit the needs of the individual."
"The course helped me make a career choice."
"I used some of the techniques on professional job interviews."
"The course helped build my self-confidence."
"I feel more confident about my appearance and apparel."
"I never knew the right colors could make such a difference in my appearance."
"I felt empowered to move forward with my career goals."
"I started my own business after taking the course."